Privacy Policy

Last Updated: October 8, 2025

1. Introduction

Welcome to Uprising.Ink. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our tattoo booking platform and services. This policy is divided into sections specific to clients and artists to help you understand exactly how your information is handled based on your role.

2. For Clients: Your Data and Privacy

What Client Information We Collect

  • Account Information: Name, email address, phone number, and profile picture
  • Appointment Details: Booking history, consultation notes, tattoo preferences, and scheduling information
  • Payment Information: Processed securely through Stripe (we never store your full payment details)
  • Design Assets: Reference images and AI-generated tattoo designs you create or upload
  • Communications: Messages exchanged with your selected artist through our platform
  • Google Calendar: If authorized, we access your calendar availability to prevent scheduling conflicts

How We Use Your Client Information

  • Booking & Scheduling: To manage your consultation and tattoo appointments
  • Artist Matching: When you select an artist, they gain access to your profile, contact info, appointment history, and uploaded images to provide personalized service
  • Payment Processing: To securely handle consultation deposits and tattoo session payments
  • AI Design Tools: To generate custom tattoo designs based on your preferences and reference images
  • Reminders & Updates: To send appointment confirmations, reminders, and important notifications
  • Calendar Sync: To automatically add appointments to your Google Calendar if you've granted permission

Who Can See Your Client Information

  • Your Selected Artist: Full access to your profile, contact details, appointment history, uploaded images, and messages for active client relationships
  • Platform Administrators: Limited access for support, dispute resolution, and platform maintenance
  • Payment Processor (Stripe): Handles payment transactions securely according to their privacy policy
  • Other Users: No access to your personal information

How Long We Keep Your Client Data

Your client data is retained as long as your account remains active. If you delete your account:

  • Personal information and uploaded images are permanently deleted within 30 days
  • Appointment records may be retained for up to 7 years for business and tax compliance
  • Payment records are retained according to legal requirements (typically 7 years)
  • You can request deletion of specific data at any time by contacting us

3. For Artists: Your Data and Privacy

What Artist Information We Collect

  • Professional Profile: Name, bio, specialty, experience, portfolio images, and profile photo
  • Business Information: Pricing structure, deposit amounts, availability settings, and blocked dates
  • Financial Details: Stripe Connect account information for payment processing and payouts
  • Client Management Data: Notes, tags, and records for clients who select you as their artist
  • Google Calendar Integration: If authorized, calendar access to sync your availability and appointments
  • Payment History: Transaction records, earnings, platform fees, and payout information

How We Use Your Artist Information

  • Profile Display: Your profile, portfolio, and specialty are publicly visible to help clients find and select you
  • Booking Management: To manage your availability, appointments, and client scheduling
  • Payment Processing: To collect deposits from clients and transfer your earnings minus platform fees to your Stripe account
  • Client Relationship Tools: To help you manage client notes, tags, images, and appointment history
  • Calendar Synchronization: To check your availability and prevent double-booking by reading your Google Calendar free/busy status
  • Business Analytics: To provide insights on your bookings, earnings, and client activity

Who Can See Your Artist Information

  • All Platform Users: Your public profile (name, bio, specialty, portfolio, experience) is visible to anyone browsing artists
  • Your Clients: Clients who select you can view your availability and communicate with you through the platform
  • Platform Administrators: Full access for support, payment verification, and platform operations
  • Financial Partners (Stripe): Access to your payout information and transaction history per their privacy policy
  • Other Artists: Cannot see your private client notes, financial details, or availability settings

How Long We Keep Your Artist Data

Your artist data is retained while your account is active. If you close your artist account:

  • Your public profile becomes inactive and is removed from artist listings
  • Client appointment records are retained for 7 years for business and legal compliance
  • Payment and tax records are retained for 7 years as required by law
  • Client notes and tags you created are permanently deleted within 30 days
  • Portfolio images can be deleted immediately upon request

4. Google Calendar Integration

When you connect Google Calendar:

  • Scope: We only request read-only access to your calendar's free/busy information
  • Purpose: To check your availability and prevent double-booking
  • What We Don't See: We cannot see event titles, descriptions, attendees, or any other calendar details
  • Control: You can disconnect Google Calendar at any time from your settings
  • Revocation: You can also revoke access through your Google Account security settings

5. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Secure Infrastructure: Cloud storage with enterprise-grade security protocols
  • Access Controls: Role-based permissions ensure users only see data they're authorized to access
  • Authentication: Secure login with password protection and optional Google Sign-In
  • Payment Security: All payment data is processed by PCI-DSS compliant Stripe - we never store your full payment card details
  • Regular Audits: Ongoing security monitoring and vulnerability assessments
  • Data Backups: Regular automated backups to prevent data loss

Important: While we implement robust security measures, no system is completely immune to security risks. We encourage you to use strong passwords and keep your login credentials confidential.

6. Third-Party Services

We work with trusted third-party service providers to deliver our services:

  • Stripe: Handles all payment processing, deposit collection, and artist payouts. Stripe processes payment data according to their privacy policy and PCI-DSS standards
  • Google: Provides authentication (Sign in with Google) and calendar integration for availability checking
  • AI Service Providers: Powers our tattoo design generator and intelligent placement recommendations
  • Cloud Infrastructure: Secure hosting and storage for all platform data

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Third-party services only access your data as necessary to provide specific platform functionality.

7. Your Rights and Choices

For All Users (Clients & Artists)

  • Access: Request a copy of all personal data we have about you
  • Correction: Update or correct inaccurate information in your profile
  • Deletion: Delete your account and request removal of your personal data (subject to legal retention requirements)
  • Export: Download your data in a portable format (JSON/CSV)
  • Opt-Out: Unsubscribe from marketing emails (appointment notifications will still be sent)
  • Revoke Permissions: Disconnect Google Calendar integration at any time
  • Object: Object to certain data processing activities

Additional Rights for Clients

  • Request deletion of uploaded images and AI-generated designs
  • Change your selected artist (previous artist will lose access to your data)
  • Download all your appointment history and payment records

Additional Rights for Artists

  • Update your public profile, portfolio, and availability settings at any time
  • Request detailed payment and earnings reports
  • Export client appointment history for your records
  • Make your profile inactive without deleting your account

To exercise any of these rights, please contact us using the information in Section 13 below.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser preferences.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove or anonymize your data, except where required by law to retain certain records.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. GDPR and CCPA Compliance

For users in the European Union and California, we comply with GDPR and CCPA requirements:

  • Right to know what data we collect and how it's used
  • Right to delete your personal information
  • Right to opt-out of data sales (we don't sell your data)
  • Right to non-discrimination for exercising your privacy rights
  • Right to data portability

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@uprising.ink
Business Inquiries: bronz@uprising.ink

Mailing Address:
Uprising Ink Tattoo Studio LLC
1631 E Sunset Rd c103
Las Vegas, NV 89119

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate "URGENT" in your email subject line.